Privacy Policy

At Public Call Online (PCO), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us when using our app. By accessing or using PCO, you agree to the terms outlined in this policy.

1. Information We Collect

a) Personal Information

We may collect the following personal information when you use the app:

  • Name
  • Contact details (email, phone number, WhatsApp number)
  • Location data (to display freelancers or customers in your vicinity)

b) Non-Personal Information

We may also collect non-personal information, such as:

  • Device type and operating system
  • App usage statistics
  • IP address

2. How We Use Your Information

The information we collect is used to:

  • Facilitate connections between customers and freelancers.
  • Display freelancers’ availability (free or busy).
  • Enhance app functionality and user experience.
  • Provide customer support and respond to inquiries.
  • Analyze app performance for improvements.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Location Data

PCO uses your location to:

  • Display nearby freelancers or customers.
  • Improve app features based on location-based services.

Location data is collected only with your consent and can be disabled via your device settings.

4. Data Sharing

We may share your information under the following circumstances:

  • With other users: To facilitate connections, we share your contact details (email, phone, WhatsApp) with other users.
  • With service providers: We may engage third-party service providers to support our app. These providers are required to maintain the confidentiality of your data.
  • As required by law: We may disclose your information to comply with legal obligations or to protect the rights and safety of PCO and its users.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services or as required by law. You may request the deletion of your data by contacting us at [Insert Contact Email].

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us at [Insert Contact Email].

8. Third-Party Links

PCO may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

PCO is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy within the app. Your continued use of PCO constitutes acceptance of these changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@publiccallonline.com

Thank you for using Public Call Online (PCO) – Connecting Skills with Needs.